Fed Up with FedEx… RANT!
May 27, 2011 | Posted in Corvettes, Mazda, Shipping | By fastwrecks
It all started with a couple of mishandled shipments by the USPS… We decided we would explore some other carriers, and it looked like FedEx had the best pricing and service…
On May 7th our customer, Scott W., won an auction on eBay for a bronze Targa top for an 86-88 Corvette. He paid, we packed the thing VERY carefully, as they are fragile, took it to FedEx Kinko’s in Kent, OH and shipped it. A couple days later I get an email from a VERY upset customer… The shipment is not right (our fault) and it’s SERIOUSLY damaged. (FedEx’s fault.) We immediately set out to make this right, as we had, just 2 days before had a C5 Targa Top destroyed by FedEx… Are ya’all getting this? 2 Targa Tops.. Fragile… And we pack them VERY well… Damaged beyond repair. If they were new the C5 top is $1400. Scott’s C4 top, if you can find it, is now only made by aftermarket companies, and runs $875 with a $200 core charge.
In less than 72 hours we had almost $2200 worth of merchandise, plus several hundred dollars in shipping charges, lost… What’s worse, we looked like fools to our customers. During this whole process we ended up with about $1400 tied up with FedEx after they somehow managed to destroy a METAL FENDER for a Mazda Miata… And it has put is into somewhat of a cash crunch because it’s taken forever to get our claim approved and paid. 20 days and counting… We were told last Friday that it was approved and would go out… We were told on Tuesday it went out…. We called today (Friday a week later) and were told it’s en route… VIA USPS… Wow, FedEx doesn’t even use their own services to send insurance checks? Wow.
Scott W: I want to PUBLICLY apologize to you for this entire mess. It’s not how we do business, and it’s making us look bad in your eyes, and we will do anything we can to correct that.
I could chew up a kitten right now… But only if it had a FedEx logo on it.
M
Stop….Mazda Time!
April 10, 2011 | Posted in Corvettes, Mazda, Travel Stories | By fastwrecks
So, this past week has been extremely productive.
ZOOM ZOOM (pop pop pop)
We started out our road trip to pick up a gas tank (can’t ship those!) and some other parts to restore this FB RX-7 with. Then we headed to load up our truck with an assortment C3 and C5 Corvette items. (Thank God for cargo nets.)
This 1990 Miata will be parted out and the parts will be featured on eBay.
After acquiring the RX-7 and Corvette parts, we picked up a 1990 Mazda Miata. It runs! It drives! I had way too much fun driving it around our shop parking lot. This one will be parted out and the parts sold on eBay.
Welcome to Sports Car Salvage @ fastwrecks!
February 2, 2011 | Posted in Uncategorized | By fastwrecks
Here at Sports Car Salvage, we have all sorts of new and interesting projects going on.
It looks great from this side...
This is one of our recent finds, a 1977 C3 Corvette. It was wrecked and stored in a garage afterwards for several years. We checked the fluids, and sure enough, everything was nice and clean! Our next step is to get a battery and see if this baby runs.
In other news, after parting out a C5 Corvette late last year, we picked up another C5 a couple of weeks ago. It’s been burned, but there are quite a few useful parts to be had.
We recently acquired the intellectual property and the business model of Tuner Junkyard, which parted out tuner cars and sold the parts online. Currently, we are focusing primarily on C5 (1997-2004) Corvette parts. You can read more about it at our latest SportsCarSalvage.us press release here.
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